Listen To This Crazy Way Chick-fil-A Is Beating All It’s Competitors!

Chick-fil-A is best known for its clean restaurants, tasty chicken sandwiches and polite employees. Each of these factors plays a part in the success the fast-food chain has seen throughout the years, but one factor in particular has helped Chick-fil-A rise above its other competitors.

The answer: basic manners. It’s as simple as saying “please” and “thank you”!

According to QSR Magazine’s annual drive-thru report, Chick-fil-A employees were the most likely of the 15 restaurants surveyed to say “please” and “thank you”. The data shows that Chick-fil-A drive thru employees said “thank you” 95.2% of the time, beating KFC at 84.9% and McDonald’s at 78.4%.

Mark Moraitakis, the senior director of hospitality and service design at Chick-fil-A made this comment about the survey results:

“It’s all about speed and accuracy, but we know our customers appreciate that we can be nice while being fast and accurate … eye contact and smiling go a long way in the drive-thru experience.”

The results of being polite have really paid off for Chick-fil-A. In 2015 they generated more revenue per restaurant than any other US fast-food chain averaging nearly $4 million per restaurant!



Dear Brothers and Sisters,

  1. God calls us to be the very best in whatever we do by living for Him.
  2. Always be kind and nice, smiling at someone can really make their day.
  3. God will help you succeed in all that He calls you to!

Share this if you love Chick-fil-A!

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